Frequently Asked Questions
Queries? Check our list of most frequently asked questions if the information you’re searching for can’t be found elsewhere here on our official site. The Navigation Bar at the top of the page shows the various sections on the site, but if your question just isn’t answered then please feel free to email us or call during the hours of 9 am and 6 pm Central European Time. Our staff are multilingual and most European languages are spoken in the hotel.
» How far is the Hotel Delta Florence from Florence’s historical city centre?
We’re about 15 km away, that’s about 10 miles. The No. 2 bus goes from right outside the hotel entrance into town and on the way back the bus destination is conveniently denoted as ‘Delta Florence’.
» Do you offer tours and excursions as well?
We do not operate tours but our informed reception team will happily help you plan an itinerary of the finest sights in Florence and book you on tours of the city and surrounding wine regions.
» Can you fit long distance coaches into the car park?
Yes you can. Parking is private, secure and best of all, free!
» Do you offer discounts for group bookings?
Discounts for group bookings are occasionally available depending on the season and our availability. Check our Special Offers page for current deals available when booking the Hotel Delta Florence official website.
» How do you guarantee the best rates?
Although we work with third parties such as travel agents, corporate groups online accommodation booking portals and it is possible to book rooms at the Hotel Delta through these third parties, we do not give anyone permission to undercut our official rates, even if they are a large organisation in an aggressive market. This way we’re able to guarantee that the rates you see on our Online Booking system here on our official site are at least as low as on any other site.
» What’s the child policy?
If your child is under two years old we will provide a cot free of charge (maximum one cot per room). The person responsible for booking the room(s) should take into account any children who require a bed and book accordingly, for example, a family of four should book a double and a twin; a family of three may simply choose a triple.